Exchange Policy

At TINGIMINGI, your satisfaction is our priority! 💖

Exchange Policy:

• We accept exchange requests within 1–2 days of receiving your order.
• Items must be unused, in original condition, and with tags attached.
• Products that are worn, washed, altered, or damaged will not be eligible for exchange.

Exchange Process:

• Exchange requests will be processed after approval from our team.
• Exchange availability depends on product stock.
• Customers are responsible for returning the product in its original condition.

How to Request an Exchange:

• Contact us at info.tingimingi@gmail.com or Call / WhatsApp 0312 2573559 with your order number and reason for exchange.
• Our team will guide you through the exchange process step by step.

Note:

• Sale items are non-exchangeable.
• Keep your receipt/order confirmation for smooth processing.